Product Overview
This item, P12688-B21, is the HPE option part number for the product described as Microchip SmartRAID SR416i-a x16 Lanes 4GB Cache NVMe/SAS 24G Controller for HPE. Further details below.
HPE Option Part #: P12688-B21
HPE Spare Part #: P13928-001
HPE Assembly Part #: n/a
Specifications:
- Device Type: Storage controller (RAID)
- Host Bus: PCIe 4.0 x8
- Interface: SATA 6Gb/s / SAS 24Gb/s / PCIe 4.0 (NVMe)
- Data Transfer Rate: 24 Gbit/s
- Buffer Size: 4 GB
- Supported Devices: Disk array (RAID)
- Channel Qty: 16
- Max Storage Devices Qty: 16
- RAID Level: RAID 0, RAID 1, RAID 5, RAID 6, RAID 10, RAID 50, RAID 60, RAID 1 ADM, RAID 10 ADM, RAID TP
- Interfaces: SATA 6Gb/s / SAS 24Gb/s / PCIe 4.0 (NVMe) - SFF-9402
- Connections: 1 x PCIe 4.0 x8
- Features: Smart Path
- Compliant Standards: VCCI, C-Tick, BSMI, EN 60950, EMC, IC, FCC, RoHS, KCC, KC, LoA, sDoC, CNS, EN 62368
- Software Included: HPE Smart Storage Administrator (SSA)
- OS Required: SUSE Linux Enterprise Server, Microsoft Windows Server, Red Hat Enterprise Linux, Ubuntu, VMware ESXi
✅ certain Gen10 Plus and Gen11 servers
✅ and possibly others
Contact us via Live Chat if you have any questions about compatibility.
Last updated: 4/13/2023
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Warranty/Returns
This product is warrantied against hardware failure for a period of 1 Year from the date of purchase.
It is the customer's responsibility to verify compatibility with their machine(s) before placing an order. If an item is ordered by mistake, it can be returned for refund, minus a 25% restocking fee, within 5 business days of receipt. The cost of freight is not refundable.
If you have a defective part and the machine to which it was installed is still in the HPE warranty period, please execute the warranty exchange by visiting the link below. (Please have the serial numbers of the defective drive and your server/storage array handy)
HPE Enterprise Support Center
In the event of hardware becoming defective during the Global One warranty period, but the HPE warranty has expired, the product can be returned to us for a working replacement. Customers are responsible for the shipment of returned merchandise, Global One will bear the expense for Ground/Economy shipment of the replacement item(s).
* Factory sealed equipment can only be returned unopened.
To request an RMA, please complete and submit the form found here:
RMA Request Form
