This item, BC390A, is the HPE option part number for the product described as Smart Array Advanced Pack 2.0 No Media Flexible Qty 1yr 24x7 Support Software. Further details below.
Unlock advanced features and optimize your storage performance with the HPE Smart Array Advanced Pack 2.0. This flexible quantity license provides access to enhanced functionalities, including advanced data protection and performance optimization tools. Benefit from round-the-clock, 24x7 support for one year, ensuring you have assistance whenever you need it.
This software solution is designed for use with HPE ProLiant servers such as the DL560 Gen8 and ML310e Gen8. Please note that the compatible server list includes but may not be limited to these models. Improve your storage management capabilities and maximize the potential of your HPE Smart Array controllers with this powerful and versatile software pack.
HPE Option Part #: BC390A
HPE Spare Part #: n/a
HPE Assembly Part #: n/a
Compatible with:
✅ DL560 Gen8
✅ ML310e Gen8
✅ and possibly others
Contact us via Live Chat if you have any questions about compatibility.
Last updated: 12/22/2013
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This product is warrantied against hardware failure for a period of 1 Year from the date of purchase. Before making a purchase, please take a moment to review our return policy below.
Returns
It is the customer's responsibility to verify compatibility with their machine(s) before placing an order. If an item is ordered by mistake, it can be returned for refund, minus a 25% restocking fee, within 5 business days of receipt. The cost of freight is not refundable.
Please be aware that factory-sealed equipment can only be returned if it remains unopened.
Defective Products
If you have received a defective part and your machine is still within the HPE warranty period, please initiate a warranty exchange by visiting the HPE Enterprise Support Center. Be sure to have the serial numbers of the defective drive and your server/storage array handy.
In case your hardware becomes defective during the Global One warranty period, but the HPE warranty has expired, you can return the product to us for a working replacement. You are responsible for the shipment of returned merchandise. However, we will cover the expense of Ground /Economy shipment for the replacement item(s).
Requesting an RMA
To initiate a return or warranty claim, please complete and submit the RMA Request Form.
