This item, 817963-L21, is the HPE option part number for the product described as DL380 Gen9 Intel Xeon E5-2697v4 (2.3GHz/18-core/45MB/145W) FIO Processor - Complete Kit. Further details below.
Supercharge your HPE ProLiant DL380 Gen9 server with this complete Intel Xeon E5-2697 v4 series processor upgrade kit. This 18-core processor, running at 2.3GHz and featuring a 45MB cache, delivers exceptional performance for demanding applications. This complete kit ensures a simplified and streamlined installation.
Specifically designed for the HPE ProLiant DL380 Gen9 server series, this processor will significantly boost processing power. Compatible servers includes but may not be limited to DL380 Gen9. Upgrade your server to tackle complex tasks with enhanced efficiency and reliability using this high-performance processor solution.
HPE Option Part #: 817963-L21
COMPATIBLE WITH:
PROLIANT DL SERIES
** This list may not be complete. Contact us via Live Chat if you have any questions about compatibility.
HPE PARTSURFER INFO FOR 817963-L21
| Spare PN | Description | |
|---|---|---|
| 777291-001 | High-performance heatsink assembly - For use with processors greater than or equal to 120W, or on lower wattage processors when a Graphics Processing Unit (GPU) is installed | |
 | 835616-001 | Intel Xeon E5-2697 v4 Eighteen-Core 64-bit processor - 2.3 GHz base frequency (Broadwell, 45MB Intel Smart Cache, Intel QuickPath Interconnect (QPI) speed 9.6 GT/s, 145 W Thermal Design Power (TDP), FCLGA 2011-3 socket) |
| 817963-L21 | DL380 Gen9 E5-2697v4 FIO Kit - Includes Intel Xeon E5-2697 v4 2.3GHz Eighteen-Core 64-bit processor, heatsink assembly, thermal grease, and installation instructions |
Last updated: 5/2/2025
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This product is warrantied against hardware failure for a period of 1 Year from the date of purchase. Before making a purchase, please take a moment to review our return policy below.
Returns
It is the customer's responsibility to verify compatibility with their machine(s) before placing an order. If an item is ordered by mistake, it can be returned for refund, minus a 25% restocking fee, within 5 business days of receipt. The cost of freight is not refundable.
Please be aware that factory-sealed equipment can only be returned if it remains unopened.
Defective Products
If you have received a defective part and your machine is still within the HPE warranty period, please initiate a warranty exchange by visiting the HPE Enterprise Support Center. Be sure to have the serial numbers of the defective drive and your server/storage array handy.
In case your hardware becomes defective during the Global One warranty period, but the HPE warranty has expired, you can return the product to us for a working replacement. You are responsible for the shipment of returned merchandise. However, we will cover the expense of Ground /Economy shipment for the replacement item(s).
Requesting an RMA
To initiate a return or warranty claim, please complete and submit the RMA Request Form.
