This item, 397928-001, is the HPE spare part number for the product described as 8X/24X SlimLine DVD-ROM Drive. Further details below.
HPE Option Part #: 264007-B21
HPE Spare Part #: 397928-001
HPE Assembly Part #: n/a
Specifications:
- Manufacturer: HP
- READ SPEED: 24X (CD), 8X (DVD)
- Interface: ATAPI, ATA-4
- Compatibility Plug And Play: PROLIANT DL380 DL385 DL360 DL580
- Dimensions: 11.5 x 9.5 x 6.8 inches
- Weight: 9.1 ounces
✅ DL360 G5
✅ DL365 G5
✅ DL380 G5
✅ DL385 G5
✅ DL580 G5
✅ DL585 G5
✅ DL585 G6
✅ DL785 G5
✅ DL785 G6
✅ and possibly others
Contact us via Live Chat if you have any questions about compatibility.
Last updated: 5/17/2020
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This product is warrantied against hardware failure for a period of 1 Year from the date of purchase. Before making a purchase, please take a moment to review our return policy below.
Returns
It is the customer's responsibility to verify compatibility with their machine(s) before placing an order. If an item is ordered by mistake, it can be returned for refund, minus a 25% restocking fee, within 5 business days of receipt. The cost of freight is not refundable.
Please be aware that factory-sealed equipment can only be returned if it remains unopened.
Defective Products
If you have received a defective part and your machine is still within the HPE warranty period, please initiate a warranty exchange by visiting the HPE Enterprise Support Center. Be sure to have the serial numbers of the defective drive and your server/storage array handy.
In case your hardware becomes defective during the Global One warranty period, but the HPE warranty has expired, you can return the product to us for a working replacement. You are responsible for the shipment of returned merchandise. However, we will cover the expense of Ground /Economy shipment for the replacement item(s).
Requesting an RMA
To initiate a return or warranty claim, please complete and submit the RMA Request Form.
