HP PARTS BY SERVER MODEL

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PARTS BY SERVER MODEL

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How do I return an item?

If the defective part or the machine to which it was installed is still in the HP warranty period, please execute the warranty exchange by visiting the link below. (Please have the serial numbers of the defective drive and your server/storage array handy)
HP Support Center
Chat with an HP Support Rep

All of our products carry either a 1 year, a 3 year, or a 5 year replacement warranty. In the event of hardware becoming defective during the Global One warranty period, but the HP warranty has expired, the product can be returned to us for a working replacement. Customers are responsible for the shipment of returned merchandise, Global One will bear the expense for Ground/Economy shipment of the replacement item(s).

If an item was ordered by mistake, it can be returned for full refund within 10 days of receipt. The cost of freight is not refundable. After 10 days, a 15% restocking fee will be assessed. Returns are not accepted after 30 days for any reason.

To request an RMA, please complete and submit the form found here:
RMA Request Form